Sigma Family Isolated instances of Milk Bowl 'blocking'
We have recently received a couple of isolated reports of milk bowls ‘blocking’ where Micro-Granular milk products are being used.
Following investigations & tests into these reports we are recommending a change to delay times of the milk & milk water delay times for Freshbrew Tea timings & also to introduce a short Milk Whipper run time to Flat White drinks.
Regardless of the milk product you are using, we strongly recommend the following programming changes to be made in ‘high level’ of programming whenever a Sigma machine is visited by your Engineers.
FB Tea Milk – Delay time to be set to 16.5 seconds.
FB Tea Milk Water – Delay time to be set to 15.0 seconds.
Flat White drinks – Program a 3.0 second Whipper run time in the Milk – currently set at 0.0 seconds (the default delay time does not require to be changed).
If any further information is required please do not hesitate to contact Support@Westomatic.com