Welcome to the new Service Guide
SNACKPOINT TRIO / QUATTRO/
QUINTO & HCT
MEDIA
QUINTO & HCT
MEDIA
FAQs
Have you checked:
- The condenser fan and evaporator (tangential) rotate correctly.
- The compressor is working (vibrations).
- The Inverter board is correctly working.
- The ambient and evaporator probes are working.
- Access the menu and enter machine parameters.
- Access Selections Management and then PRICES.
- Select an item and input the price.
- Make sure you exit all the way out to save.
Please see the download in the Tutorials section for further information.
Additionally the Installation guide within your machine has a section on setting prices.
- Each shelf slides out for easy filling – ensure you fill each shelf with the correct product for the spiral depth.
- For machines with Open Basket Feature / Basket meals – see Tutorials section below for download.
- For machines with a High Capacity Tray – there is a specific way to load products – see Tutorials section below for download.
- A lot of Guest WiFi’s have rigorous Firewalls.
To perform a test to check connectivity:
- From Service Menu – enter Control Panel.
- Then – Telemetry Test.
Fault Finder
Use this section for error codes, fault finding, cleaning and recommended parts.
Downloads
Use this section to download any updates, software or media to get the most out of your Snack & Bottle vending machine.
Tutorials
Use this section to view user guides and tutorials to keep your Snack & Bottle vending machine in tip-top condition.
Featured Tutorial
Drawer Reconfiguration
A step by step guide to changing the configuration of a Westomatic Snackpoint machine.
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Relevant Technical Bulletins
