Welcome to the new
Service Guide


Fault Finding

Use this section for error codes, fault finding, cleaning and recommended parts.

H20 Error codes Eng
Engineer Error Codes
H20 Codes Op
Operator Error Codes
H20 Cleaning Guide
Cleaning Guide
H20 6 Month Check
6 Month Check Up
H20 Recommended Parts
Recommended Parts


Use this section to download decal templates, checklists, feature guides and how to read an audit.

Graphics, Decals and Screen Templates
Screen Media Template
H20 checklist
H20 Checklist
Westomatic Vending Services H20 Water Dispenser - How to read an audit
Reading an Audit
H20 Internal Features
Internal Features


Use this section to view user guides and tutorials to keep your machine in tip-top condition.

Installation Guide
Open First Kit
Start up Pack
Adjusting the Feet
Fitting the Plinths
Connecting the Mains Water
Locating the On/Off Switch
Installing Screen Media
Replacing the Decals
Adjusting the Drinks Prices
Changing Button Dispense Volume
Change Button Function
Adjust Water Dispense Volume
Reading Vend Totals
Replacing a Perspex Screen Cover
Changing Bottle Sensor Sensitivity
Changing Bottle Sensor Sensitivity Video

Featured Tutorial


We have noticed a few reports that bottles are not being registered as inside the dispense area. The machines are setup to factory specifications so may need to be adjusted onsite to accommodate other bottles. 

For full instructions on how to adjust the sensor please click the button below.

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