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15 – SIGMA – Milk Bowl Blocking Fix

Sigma Family Isolated instances of Milk Bowl ‘blocking’ We have recently received a couple of isolated reports of milk bowls ‘blocking’ where Micro-Granular milk products are being used.  Following investigations & tests into these reports we are recommending a change to delay times of the milk & milk water delay times…

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11 – Sigma HPB Doser Removal – Primo Firmware Update

This bulletin contains important information for your machine. Please ensure you read this document fully and circulate to all engineers within your company. In this bulletin:Find out how you can add an extra coffee shot to your drink thanks to our latest brewer upgrade (Sigma Models)Learn how to make your…

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10 – High Pressure Brewer Cleaning Requirements

There has been a significant increase in the usage of high-pressure brewers in our machines in both the Sigma family and Primo models. These systems deliver excellent coffee shop quality drinks but do require a little more attention as part of the cleaning process. Many of the Primo type machines…

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9 – URGENT Fix of Chiller Loom

URGENT TECHNICAL BULLETIN This bulletin requires urgent action, please ensure you read this document fully and circulate to all engineers within your company. Re:  Westomatic manufactured hot drink vending machines fitted with chiller units. Last week a customer made us aware of a machine on site where they had detected a…

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8 – Primo Cleaning Waste Bin – 3 Bar Pressure Relief valve – Sigma Touch Software update

Your Technical Update from Westomatic This Bulletin features information that requires immediate attention as well as informative technical news. Primo – Make sure your waste bin is being cleaned correctly. Primo – Important information about relief valve failures Sigma Range – We’ve made improvements to our cup drop system Sigma Touch…

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5 – 10 Bar Brewer Unit

10 Bar Brewer Unit Our highly acclaimed Sigma family range of machines, fitted with high-pressure, bean-to-cup brewer units, have proven to be extremely popular and very well received. Many customers have already embraced the optional Italian-designed, 10 bar pressure system that is now available in all machines in our Sigma…

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