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15 – SIGMA – Milk Bowl Blocking Fix

Sigma Family Isolated instances of Milk Bowl ‘blocking’ We have recently received a couple of isolated reports of milk bowls ‘blocking’ where Micro-Granular milk products are being used.  Following investigations & tests into these reports we are recommending a change to delay times of the milk & milk water delay times…

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11 – Sigma HPB Doser Removal – Primo Firmware Update

This bulletin contains important information for your machine. Please ensure you read this document fully and circulate to all engineers within your company. In this bulletin:Find out how you can add an extra coffee shot to your drink thanks to our latest brewer upgrade (Sigma Models)Learn how to make your…

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10 – High Pressure Brewer Cleaning Requirements

There has been a significant increase in the usage of high-pressure brewers in our machines in both the Sigma family and Primo models. These systems deliver excellent coffee shop quality drinks but do require a little more attention as part of the cleaning process. Many of the Primo type machines…

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9 – URGENT Fix of Chiller Loom

URGENT TECHNICAL BULLETIN This bulletin requires urgent action, please ensure you read this document fully and circulate to all engineers within your company. Re:  Westomatic manufactured hot drink vending machines fitted with chiller units. Last week a customer made us aware of a machine on site where they had detected a…

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8 – Primo Cleaning Waste Bin – 3 Bar Pressure Relief valve – Sigma Touch Software update

Your Technical Update from Westomatic This Bulletin features information that requires immediate attention as well as informative technical news. Primo – Make sure your waste bin is being cleaned correctly. Primo – Important information about relief valve failures Sigma Range – We’ve made improvements to our cup drop system Sigma Touch…

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7 – WestoNET improvements

Your Technical Update from Westomatic Our improved V03.05 Firmware is now available to download with important software updates. We have updated Westonet with additional technical and part manuals for your Westomatic machine. Find out just how successful our training academy is proving to be. Spaces are still available for our…

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